Emergency AC Services: What To Expect As A Residential Customer

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How to Keep Your Cool When the Mercury is Rising

When the heat is rising to record-breaking levels, it can be really tough to stay cool. This summer, I found that my air conditioner had trouble keeping up with the temperatures. It wasn't that the AC wasn't working, it was just that I couldn't seem to get my house cooled down as much as I wanted. I worried that I would have to replace the whole AC system. Luckily, I have a good friend who works as an HVAC contractor. He took a look at my system and gave good news -- it didn't need to be replaced. Instead, he shared a lot of tips for helping my air conditioner work more efficiently, as well as some ideas to help supplement the AC and keep the house cooler. I'm using those tips to create this blog to share ways for all of us to keep cool on the hottest days.

Emergency AC Services: What To Expect As A Residential Customer

9 June 2020
 Categories: , Blog

Emergency AC services are so valuable to have when a system stops functioning in the heat of summer. Here area few things you can expect if you ever have to call for help. 

Expect to be asked a series of questions when you place the call. 

Getting as much information as possible when you call for help will allow the emergency air conditioning service to properly prepare for the visit to your home. Therefore, you can expect that you will be asked quite a few questions about what happened and what you are experiencing with your system when you call for help. 

Expect the repair technician to arrive rather quickly. 

An emergency AC call is considered just that; an emergency. Therefore, when you place a call for help, you can expect that the technician will be at your home to help you as fast as possible. If you call a service provider and they cannot make it in time, they may even give you recommendations about another nearby provider who can get to you faster. 

Expect certain measures to be taken to help keep you cool while you wait for repairs. 

Not always, but in some cases, the repair technician that comes to your home will do what they can to help you stay cool until the repairs are completed. For example, if an emergency air conditioning service gets a call from an elderly individual, they may send the tech along with heavy-duty fans or a window unit that can be used for temporary relief while they make repairs.

Expect the technician to let you know if you need to leave your home. 

If the air conditioning technician arrives, looks at your system, and determines they cannot make repairs in a timely manner, they are not just going to leave without letting you know how long it may be. In fact, if the AC technician assesses the system and knows repairs will take a while, they may even recommend you seek shelter with someone else if they feel you could be in danger due to the heat. 

Expect the final bill to be a little higher than a normal service call. 

Naturally, emergency calls can involve a little more work for the emergency air conditioning service. Emergency calls often take place after-hours, they can require bringing in extra hands to do the work, and the rush to get repairs done can mean more work involved. For example, instead of waiting for a part to be shipped from a nearby supply store, an AC technician may drive to get what is needed to make your repairs quickly. Therefore, you can expect that you may have to pay a bit more when you get your final bill for the services provided. 

If you have an AC emergency, reach out to emergency air conditioning technicians.